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An AI receptionist is software that answers a clinic's phone calls and messages automatically. It greets patients, answers common questions, books appointments, and passes urgent cases to staff, so no patient call goes unanswered.

Yes. Hugent works for single-doctor clinics through multi-location hospitals. The AI receptionist and HuClinic can be used together or separately.

Yes. The AI receptionist speaks with patients in multiple Indian languages so clinics can serve patients in the language they are most comfortable with.

Fill in the contact form on this page, email admin@hugent.in, or call +91 7003755914. The team responds within one business day.

Hugent is based in Whitefield, Bengaluru, Karnataka, India, and serves clinics across the country.

Most clinics are up and running within one to two weeks of signing up, depending on how much patient and doctor data needs to be migrated.

Yes. Hugent's AI receptionist checks live doctor availability, books the slot, and sends the patient a confirmation over SMS or WhatsApp without staff involvement.

Hugent's AI receptionist identifies urgent symptoms during the conversation and immediately transfers the call to clinic staff, so emergencies always reach a human.

The AI receptionist speaks naturally and identifies itself as a clinic assistant. Patients can ask for a human at any point and the call is handed to your staff.

Yes. It answers patient messages on WhatsApp and chat, and can confirm appointments and send reminders through the same channel.

No. It handles repetitive calls and after-hours enquiries so your staff can focus on patients who are physically in the clinic.

Clinic management software is a system that runs a clinic's daily operations — appointment booking, patient queues, billing, consultation notes, medical records, and reporting — in one place instead of separate registers and spreadsheets.

Yes. HuClinic runs in the cloud, so doctors and staff can access the clinic from any device without installing or maintaining servers.

Yes. HuClinic supports multiple doctors and branches, with role-based access so each staff member sees only the work meant for them.

Yes. Billing and collections is a built-in module covering invoices, payments, and outstanding balances.

Yes. Patients can book online from a phone without calling the clinic, and the booking appears instantly in the front desk queue.

An AI receptionist handles patient communication — calls, chats, and bookings. Clinic management software handles clinic operations — queues, billing, records, and reporting. Hugent offers both and connects them.

Yes. Each product works independently. Many clinics start with one and add the other later.

HuClinic includes seven modules: online booking, front desk and queue, billing and collections, consultation, patient records, clinic admin, and access and trust controls.