Hugent gives your clinic an AI Voice Agent + WhatsApp assistant that handles appointments, queues, and patient communication — so your staff can focus on care.
Hi! I'm Hugent. How can I help you today?
10:02 AMBook an appointment for tomorrow
10:02 AMSure! Dr. Sharma has slots at 10 AM and 3 PM. Which do you prefer?
10:02 AM10 AM please
10:03 AM✅ Booked! You're slot #3 for tomorrow 10 AM. We'll remind you 30 mins before.
10:03 AMHugent combines a full Practice Management System with intelligent automation — so your clinic runs smoother without adding headcount.
Patients call your clinic number — Hugent's voice AI answers, understands their request in natural language, and books, reschedules, or cancels appointments 24/7 without a receptionist.
Patients book appointments directly via WhatsApp — the channel they already use. No app download, no login required.
Intelligent slot management ensures no double-bookings, auto-buffers between patients, and respects doctor availability.
Real-time queue dashboard on a tablet at your front desk. Patients see their position, doctors see who's next.
Patients scan a QR code at arrival. Staff confirms check-out with one tap. The queue updates instantly — no paperwork.
Daily, weekly, and monthly reports on footfall, no-shows, peak hours, and patient flow — all in one dashboard.
Managing a hospital, polyclinic, or a chain of clinics? Hugent is built multi-tenant from the ground up. Add clinics, configure doctors, and manage everything from a single admin panel. Each clinic gets its own WhatsApp number, AI agent, queue dashboard, and analytics.
Hugent works silently in the background — your patients get instant responses, your staff gets organised queues.
Patient calls your clinic number or messages on WhatsApp — in whatever language they're comfortable with.
Hugent AI parses the intent, checks slot availability in real-time, and confirms the appointment — all in seconds.
Hugent sends automatic WhatsApp reminders before the appointment. Patients confirm or reschedule with one tap.
Patient scans a QR code at the clinic. They're instantly added to the live queue. No forms, no waiting at the counter.
Doctor's tablet shows the real-time queue. One tap to call the next patient. Check-out updates the queue automatically.
Hugent was founded by Popy Das in Bengaluru, Karnataka, after witnessing firsthand how much time clinic staff lose to manual phone calls, paper registers, and chaotic queues. Our mission is simple: give every clinic in India — from a solo GP to a multi-doctor polyclinic — the same intelligent automation that large hospitals pay crores for.
We are a bootstrapped, India-first team building at the intersection of AI, healthcare, and WhatsApp — technology that every clinic already has on their phone.
Every feature is designed around how Indian clinics actually work — not how Silicon Valley imagines them.
Hindi + English AI voice, WhatsApp-first workflows, Razorpay payments — built natively for the Indian market.
Drop us a message and we'll get back within 24 hours. We're currently onboarding a limited number of clinics for our early access programme.